FOI release

FOI2025/00540: Social Media Management and Listening Tool

This request was refused in part, so we didn't provide some of the information the requester asked for. This may include information where we can neither confirm nor deny that we hold it.

Case reference FOI2025/00540

Received 4 June 2025

Published 1 July 2025

Request

Request Received: 4 June 2025

Your request:

1) Do you use a social media management platform?

2) If so, what tools do you use?

3) What is your annual spend on a Social media management tool?

4) What dates does your contract with your current supplier end (in the format of [month/year]) ?

5) Do you use a social listening / media monitoring platform?

6) If so, what tools do you use?

7) What is your annual spend on a social listening / media monitoring tool?

8) What dates does your contract with your current supplier end (in the format of [month/year])

9) Who is the senior person responsible for managing these contracts?

Response

Response Sent: 1 July 2025

Full details of the response are contained in the attached document.

Documents

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