FOI2020/00039: Oracle Support
Case reference FOI2020/00039
Published 8 July 2021
Request
Request Received: 17 February 2020
1. Are you running an Oracle or SAP ERP solution?
2. If so, what version are they currently running on and which modules are you using?
3. Are you planning to upgrade in the next 12-18 months?
4. Do you have plans to move to a SAAS model?
5. Do you have plans to migrate our current ERP to a cloud Solution?
6. Do you run Oracle Databases?
7. If so what versions, are you planning an upgrade in the next 12 - 18 months?
8. Do you own perpetual Oracle Licences, do you Pay Oracle directly or through a shared service or other framework?
9. Do you own Perpetual SAP Licences, do you Pay SAP directly or through a shared service or other framework?
10. What is the value of the SAP Support contract and when does it renew?
11. What is the value of the Oracle support contract and when does it renew?
12. Who is commercially responsible for looking after the contract for the Oracle and/or SAP renewals?
13. Do you currently work with any SAP or Oracle third party support providers?
Response
Response Sent: 11 March 2020
Full details of this response are provided in the attached document.
Documents
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